Host Prolific Terms and Conditions

Terms of Service

Effective Date:05 May 2026

Welcome to Host Prolific ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, hosting services, servers, domains, cloud infrastructure, managed services, and any related products or services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Services.

1. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our Services.

By using the Services, you represent and warrant that:

• All information provided to us is accurate and complete;
• You are authorized to use the payment method provided;
• Your use of the Services complies with all applicable laws and regulations.

2. Services Provided

We provide web hosting, VPS hosting, dedicated servers, cloud services, domain-related services, colocation, reseller hosting, and related infrastructure services.

We reserve the right to modify, suspend, or discontinue any part of the Services at any time without liability.

3. Account Registration

To access certain Services, you may be required to create an account.

You are responsible for:

• Maintaining the confidentiality of your login credentials;
• All activities occurring under your account;
• Keeping your account information current.

You must immediately notify us of any unauthorized access or security breach.

4. Acceptable Use Policy

You agree not to use the Services for any unlawful, abusive, or prohibited activities.

Prohibited activities include, but are not limited to:

• Sending spam or unsolicited bulk email;
• Hosting malware, phishing pages, or malicious software;
• Distributed denial-of-service (DDoS) attacks;
• Unauthorized access attempts or hacking activities;
• Hosting illegal content;
• Copyright infringement;
• Child exploitation material;
• Harassment, threats, or abusive conduct;
• Cryptocurrency mining unless expressly permitted;
• Excessive resource usage that negatively impacts other customers.

We reserve the right to suspend or terminate Services immediately for violations of this section.

5. Resource Usage

Customers must use server resources responsibly.

Excessive CPU, memory, bandwidth, disk I/O, or network usage that adversely affects service stability may result in:

• Temporary suspension;
• Resource limitation;
• Required service upgrades;
• Termination of Services.

Unlimited services are subject to reasonable and fair use.

6. Payment and Billing

All fees are due in advance according to the billing cycle selected.

You authorize us to automatically charge your payment method for recurring services.

Failure to pay invoices on time may result in:

• Late fees;
• Suspension of Services;
• Termination of Services;
• Data deletion.

Prices may change at any time upon notice.

Unless otherwise stated, all payments are non-refundable.

7. Refund Policy

Refund eligibility, if offered, is subject to the specific service plan purchased.

The following are generally non-refundable:

• Domain registrations and renewals;
• Software licenses;
• Dedicated servers;
• Setup fees;
• Custom services.

Accounts terminated for Terms violations are not eligible for refunds.

8. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted or error-free operation.

Scheduled maintenance, hardware failures, third-party outages, force majeure events, and internet disruptions may affect availability.

Any uptime guarantees are governed by a separate Service Level Agreement (SLA), if applicable.

9. Backups and Data Responsibility

Customers are solely responsible for maintaining backups of their data unless managed backup services are specifically purchased.

We are not responsible for data loss, corruption, or recovery.

10. Intellectual Property

All Company trademarks, logos, software, systems, and materials remain the exclusive property of the Company or its licensors.

You retain ownership of your own content hosted through the Services.

You grant us a limited license to host, store, transmit, and process your content solely for the purpose of providing the Services.

11. Content and DMCA Compliance

Customers must comply with all copyright laws.

We reserve the right to remove or disable access to allegedly infringing content upon receiving valid legal notices.

Repeat copyright infringement may result in account termination.

12. Suspension and Termination

We may suspend or terminate your account or Services at any time, with or without notice, if:

• You violate these Terms;
• Your activities create legal or security risks;
• Payment is overdue;
• Required by law or governmental request.

You may terminate Services by canceling through your customer portal before the renewal date.

Termination does not relieve outstanding payment obligations.

13. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for:

• Indirect, incidental, or consequential damages;
• Loss of profits, revenue, or business opportunities;
• Data loss or corruption;
• Service interruptions.

Our total liability for any claim relating to the Services shall not exceed the amount paid by you for the affected Services during the three (3) months preceding the event giving rise to liability.

14. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, employees, contractors, and partners from any claims, liabilities, damages, costs, or expenses arising from:

• Your use of the Services;
• Your content;
• Violations of these Terms;
• Violations of applicable laws or third-party rights.

15. Disclaimer of Warranties

The Services are provided on an "as is" and "as available" basis.

We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Services will be uninterrupted, secure, or error-free.

16. Privacy

Your use of the Services is also governed by our Privacy Policy.

By using the Services, you consent to the collection and use of information as described in the Privacy Policy.

17. Force Majeure

We shall not be liable for delays or failures caused by events beyond our reasonable control, including:

• Natural disasters;
• Power outages;
• Internet failures;
• Cyberattacks;
• Labor disputes;
• Government actions;
• War or terrorism.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [State], without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved exclusively in the courts located in [County, State].

19. Changes to Terms

We may modify these Terms at any time.

Updated versions will be posted on our website with a revised effective date.

Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

20. Contact Information

[Company Name]

Website: [Company Website]

Email: [Support Email]

Address: [Business Address]

21. Entire Agreement

These Terms constitute the entire agreement between you and the Company regarding the Services and supersede all prior agreements and understandings.

22. Severability

If any provision of these Terms is found unenforceable or invalid, the remaining provisions shall remain in full force and effect.

23. Waiver

Failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights.

Optional Add-On Clauses

A. Reseller Hosting

Resellers are responsible for the actions of their end users and customers.

Resellers must ensure their customers comply with these Terms.

B. Dedicated Server Abuse

Customers using dedicated servers are responsible for securing their servers, maintaining software updates, and preventing abuse.

C. Domain Registration

Domain registrations are subject to registry and ICANN policies.

We do not guarantee domain availability or registration success.

D. SLA Clause

If you offer uptime guarantees, insert your SLA terms here.

E. GDPR / Data Processing

If serving EU customers, insert applicable GDPR and data processing terms.

End of Terms of Service