Host Prolific Privacy Policy

Privacy Policy

Effective Date: 05 May 2026

Host Prolific ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, hosting services, cloud services, domains, servers, applications, and related products or services (collectively, the "Services").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Information You Provide

We may collect personal information you voluntarily provide, including:

• Full name;
• Company name;
• Billing address;
• Email address;
• Telephone number;
• Payment information;
• Government-issued identification when required for verification;
• Support requests and communications.

B. Automatically Collected Information

When you use our Services, we may automatically collect:

• IP addresses;
• Browser type and version;
• Device identifiers;
• Operating system;
• Access times and dates;
• Pages visited;
• Bandwidth and usage statistics;
• Server logs;
• Cookies and tracking technologies.

C. Service Data

We may collect and process data stored or transmitted through our infrastructure solely for the purpose of providing and securing the Services.

2. How We Use Information

We may use your information to:

• Provide and maintain Services;
• Process payments and billing;
• Verify customer identity;
• Prevent fraud and abuse;
• Respond to support requests;
• Improve service performance and security;
• Send important notices and service updates;
• Comply with legal obligations;
• Enforce our Terms of Service.

3. Cookies and Tracking Technologies

We may use cookies, web beacons, analytics tools, and similar technologies to:

• Remember user preferences;
• Authenticate sessions;
• Analyze website traffic;
• Improve user experience;
• Enhance security.

You may disable cookies through your browser settings, but portions of the Services may not function properly.

4. Payment Information

Payment information may be processed through third-party payment processors.

We do not store full credit card numbers unless explicitly stated.

Third-party payment providers may have their own privacy policies and security practices.

5. Data Sharing and Disclosure

We may share information with:

• Payment processors;
• Infrastructure providers;
• Data centers;
• Fraud prevention services;
• Legal authorities when required by law;
• Professional advisors;
• Contractors and service providers assisting in operations.

We do not sell personal information to third parties.

6. Legal Compliance and Requests

We may disclose information if required to:

• Comply with applicable laws or regulations;
• Respond to lawful subpoenas or court orders;
• Protect our rights or property;
• Prevent fraud, abuse, or security threats;
• Protect the safety of users or the public.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide the Services;
• Meet legal and accounting obligations;
• Resolve disputes;
• Enforce agreements.

Backup systems and archived data may persist for limited periods after deletion.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Customer Responsibilities

Customers are responsible for:

• Maintaining strong passwords;
• Securing their own applications and websites;
• Backing up their data;
• Protecting access credentials.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own.

By using the Services, you consent to such transfers where permitted by law.

11. GDPR Rights (EU Users)

If you are located in the European Economic Area (EEA), you may have rights including:

• Access to personal data;
• Correction of inaccurate data;
• Deletion of data;
• Restriction of processing;
• Data portability;
• Objection to processing.

Requests may be submitted using the contact information below.

12. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and related laws.

These rights may include:

• Requesting disclosure of collected information;
• Requesting deletion of personal information;
• Opting out of certain data sharing practices.

We do not sell personal information.

13. Children's Privacy

Our Services are not directed to individuals under the age of 13.

We do not knowingly collect personal information from children.

14. Third-Party Services and Links

Our Services may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party sites.

15. Service Monitoring and Abuse Prevention

We may monitor network traffic, system activity, and server usage to:

• Maintain service stability;
• Detect abuse or attacks;
• Prevent unauthorized access;
• Enforce our Terms of Service.

Monitoring is conducted in accordance with applicable laws.

16. Incident Response

In the event of a security incident or data breach, we may take actions including:

• Investigating the incident;
• Restricting access;
• Notifying affected users when legally required;
• Cooperating with authorities.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updated versions will be posted on our website with a revised effective date.

Continued use of the Services after changes become effective constitutes acceptance of the updated policy.

18. Contact Information

[Company Name]

Website: [Company Website]

Email: [Privacy Contact Email]

Address: [Business Address]

19. Data Controller

If applicable under law, [Company Name] is the data controller responsible for personal information collected under this Privacy Policy.

20. Entire Policy

This Privacy Policy constitutes the complete privacy understanding between you and the Company regarding the Services.

End of Privacy Policy